{"id":5564,"date":"2025-02-12T17:49:33","date_gmt":"2025-02-12T17:49:33","guid":{"rendered":"https:\/\/staging.wmdcompany.eu\/?page_id=5564"},"modified":"2025-07-29T19:29:44","modified_gmt":"2025-07-29T19:29:44","slug":"5564-2","status":"publish","type":"page","link":"https:\/\/westonclimate.com\/pt_pt\/5564-2\/","title":{"rendered":"Devolu\u00e7\u00e3o e troca"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5564\" class=\"elementor elementor-5564\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab0f04d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3ab0f04d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5755247d elementor-widget elementor-widget-text-editor\" data-id=\"5755247d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Devolu\u00e7\u00e3o e troca<\/h1><p><strong><br \/>WMD Company O\u00dc condi\u00e7\u00f5es de devolu\u00e7\u00e3o<br \/><\/strong><br \/>A devolu\u00e7\u00e3o de mercadorias aos centros de rece\u00e7\u00e3o da WMD Company O\u00dc est\u00e1 sujeita \u00e0s regras abaixo indicadas:<\/p><p>1) O cliente deve informar previamente o agente\/vendedor que vendeu a mercadoria do seu desejo de a devolver*. A devolu\u00e7\u00e3o da mercadoria est\u00e1 sujeita ao consentimento pr\u00e9vio do vendedor.<br \/>2) As mercadorias a devolver devem ser acompanhadas de um formul\u00e1rio de devolu\u00e7\u00e3o devidamente preenchido.<br \/>3) As mercadorias a devolver devem estar isentas de marcas de instala\u00e7\u00e3o, intactas e na sua embalagem original (equipamentos, acess\u00f3rios, por exemplo, controladores). As mercadorias danificadas pelo cliente n\u00e3o podem ser devolvidas.<br \/>4) As mercadorias de tamanho especial*** e as mercadorias encomendadas como encomenda especial para o cliente n\u00e3o ser\u00e3o devolvidas.<br \/>5. Os bens que tenham sido entregues ao cliente 3 meses ap\u00f3s a data de entrega n\u00e3o ser\u00e3o comprados.<br \/>6. A devolu\u00e7\u00e3o da mercadoria \u00e9 efectuada por conta e risco do comprador.<\/p><p><strong>Condi\u00e7\u00f5es de reembolso das mercadorias:<\/strong><\/p><p>100% do pre\u00e7o de compra dos bens, se o motivo da devolu\u00e7\u00e3o for um erro por parte da WMD Company O\u00dc e a n\u00e3o conformidade dos bens com os termos do contrato for notificada no prazo de 60 dias a contar da entrega dos bens ao cliente;<\/p><p>80% do pre\u00e7o de compra das mercadorias** em stock, a menos que o reembolso se deva a um erro por parte da WMD Company O\u00dc e o reembolso seja efectuado no prazo de 30 dias a contar da entrega das mercadorias ao cliente;<\/p><p>60% do pre\u00e7o de compra das mercadorias em stock** de acordo com a fatura de compra, a menos que o reembolso se deva a um erro por parte da WMD Company O\u00dc e o reembolso seja efectuado no prazo de 31 dias - 6 meses a contar da entrega das mercadorias ao cliente.<\/p><p>*Mercadorias - quaisquer mercadorias adquiridas \u00e0 WMD Company O\u00dc.<br \/>**laokaup - bens normalizados adquiridos \u00e0 WMD Company O\u00dc, que n\u00e3o s\u00e3o fabricados ou encomendados de acordo com os desenhos e dimens\u00f5es do cliente e que podem ser utilizados em v\u00e1rios edif\u00edcios e objectos.<br \/>***Bens personalizados - bens adquiridos \u00e0 WMD Company O\u00dc que s\u00e3o claramente personalizados.<br \/>podem ser fabricados ou encomendados segundo as dimens\u00f5es e os desenhos do cliente, e cuja utiliza\u00e7\u00e3o \u00e9.<br \/>para outro edif\u00edcio ou instala\u00e7\u00e3o n\u00e3o \u00e9 poss\u00edvel ou implicar\u00e1 custos adicionais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fa745c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3fa745c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a61bf8d elementor-widget elementor-widget-shortcode\" data-id=\"a61bf8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6102-o1\" lang=\"et\" dir=\"ltr\" data-wpcf7-id=\"6102\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt_pt\/wp-json\/wp\/v2\/pages\/5564#wpcf7-f6102-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rio de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/pt_pt\/wp-json\/wp\/v2\/pages\/5564#wpcf7-f6102-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6102\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"et\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6102-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<fieldset>\n\t<legend>Dados do cliente\n\t<\/legend>\n\t<div>\n\t\t<p><label>Nome da empresa<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span> <\/label><br \/>\n<label>Nome do repatriado<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"returnee\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"returnee\" \/><\/span><\/label><br \/>\n<label>Telefone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/fieldset>\n<fieldset>\n\t<legend>Dados do produto\n\t<\/legend>\n\t<div>\n\t\t<p><label>Nome do produto<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-name\" \/><\/span><\/label><br \/>\n<label>Quantidade<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"amount\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"amount\" \/><\/span><\/label><br \/>\n<label>N.\u00ba da encomenda\/fatura de compra\/n.\u00ba da nota de encomenda<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-info\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-info\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/fieldset>\n<fieldset>\n\t<legend>Motivo da devolu\u00e7\u00e3o\n\t<\/legend>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"reason\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Ekslikult tellitud toode\" \/><span class=\"wpcf7-list-item-label\">Produto encomendado por engano<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Defektne kaup\" \/><span class=\"wpcf7-list-item-label\">Produtos defeituosos<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Valesti saadetud\" \/><span class=\"wpcf7-list-item-label\">Envio incorreto<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Muu\" \/><span class=\"wpcf7-list-item-label\">Outros<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reason-explain\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Explica\u00e7\u00e3o\" name=\"reason-explain\"><\/textarea><\/span>\n\t<\/p>\n<\/fieldset>\n<fieldset>\n\t<legend>Pedido do cliente\n\t<\/legend>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"customerwants\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"customerwants\" value=\"Soovime h\u00fcvitusarvet\" \/><span class=\"wpcf7-list-item-label\">Gostar\u00edamos de receber uma fatura de compensa\u00e7\u00e3o<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"customerwants\" value=\"Soovime uut toodet\" \/><span class=\"wpcf7-list-item-label\">Queremos um novo produto<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/fieldset>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar para\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"pt_pt\"\/><\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Tagastamine ja vahetus WMD Company O\u00dc tagastustingimusedKauba tagastamine WMD Company O\u00dc katusekeskustesse toimub allolevate reeglite kohaselt: 1. Kauba* tagastamise soovist peab klient eelnevalt teavitama kauba m\u00fc\u00fcnud esindust\/m\u00fc\u00fcjat. Kauba tagastamise eelduseks on m\u00fc\u00fcja eelnev sellekohane\u00a0 n\u00f5usolek.2. Tagastatavale kaubale peab olema lisatud n\u00f5uetekohaselt t\u00e4idetud tagastusleht.3. Tagastatav kaup peab olema paigaldusj\u00e4lgedeta, terve ja\u00a0 originaalpakendis (seadmed, lisatarvikud, nt. kontrollerid). Kliendi poolt rikutud kaup tagastamisele ei kuulu.4. Erim\u00f5\u00f5dulist kaupa*** ja kliendile eritellimusena tellitud kaupa tagasi ei osteta.5. Kaupu, mille \u00fcleandmisest kliendile on m\u00f6\u00f6dunud 3 kuud tagasi ei osteta.6. Kauba tagastamine toimub ostja vastutusel ja kulul. Kauba h\u00fcvitamistingimused: 100% kauba ostuhinnast, kui\u00a0 tagastamise p\u00f5hjuseks on WMD Company O\u00dc poolne eksimus ning kauba lepingutingimustele mittevastavusest teavitatakse 60 p\u00e4eva jooksul alates kauba tarnest kliendile; 80% laokauba** ostuhinnast, kui tagastus ei tulene WMD Company O\u00dc poolsest eksimusest ning tagastus toimub 30 p\u00e4eva jooksul alates kauba tarnest kliendile; 60% laokauba** ostuhinnast vastavalt ostuarvele, kui tagastus ei tulene WMD Company O\u00dc poolsest eksimusest ning tagastus toimub 31 p\u00e4eva \u2013 6 kuu jooksul alates kauba tarnest kliendile. *kaup \u2013 mis iganes WMD Company O\u00dc -st ostetud kaup.**laokaup \u2013 WMD Company O\u00dc -st ostetud standardne kaup, mis ei ole toodetud ega tellitud kliendipoolsete\u00a0 jooniste ja m\u00f5\u00f5tude alusel ning mida on v\u00f5imalik kasutada erinevate hoonete ja objektide tarbeks.***erim\u00f5\u00f5duline kaup \u2013 WMD Company O\u00dc -st ostetud kaup,\u00a0 mis on selgelt personaliseeritudehk valmistatud v\u00f5i tellitud kliendipoolseid m\u00f5\u00f5tmeid ja jooniseid j\u00e4rgides ning mille kasutamineteise hoone v\u00f5i objekti tarbeks ei ole v\u00f5imalik v\u00f5i tekitab lisakulutusi.<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5564","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/pages\/5564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/comments?post=5564"}],"version-history":[{"count":33,"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/pages\/5564\/revisions"}],"predecessor-version":[{"id":8149,"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/pages\/5564\/revisions\/8149"}],"wp:attachment":[{"href":"https:\/\/westonclimate.com\/pt_pt\/wp-json\/wp\/v2\/media?parent=5564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}